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Dr. Devaki Nadkarni

QT and Operations Management

Qualification
B.E. (Mech), M.B.A., PhD (pursuing)
Designation
Assistant Professor
Areas of Interest
Quantitative Techniques, Service Operations, Total Quality Management, Project Management
Association with Institution
Regular
Date of Joining
July 31, 2006
Email
devaki.nadkarni@ies.edu, devakinadkarni@gmail.com

Work Experience :

  • Assistant Professor, IES MCRC since July 2006
  • Visiting Faculty, IGNOU and YCMOU for the Management Courses (Five years)
  • Visiting Faculty, University of Mumbai for ‘Certificate in German Course’ (Two years)
  • Consultant with M/S Standard Engineers, Mumbai. (Five years) Handled assignments related to mechanical design of chemical mixer and its components and  their standardization for effective inventory management.
  • Design Engineer with M/S Standard Engineers, Mumbai. (Two years).  Work included detailed engineering of reactor and chemical mixer components, selection of materials for high pressure, high temperature applications, project planning, material requirement planning.
  • Design Engineer with Mojj Engineering Systems Pvt. Ltd. Pune. (One year).Work included design of chemical dryer components, selection of bought-out components, commissioning of dryers.
  • Trainee Engineer with Buckau Wolf (India) Ltd.- now KRUPP(I) Ltd.

Research output :

  • Nadkarni, D. (2015). Service Quality in Organised Retail Stores. Sanchayan - Prestige International Journal of Management & IT, 4(1), 11-21.
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Contributions in Conferences, Workshops and Seminars :

  • Understanding the Role of Service Quality in Retail Banking at 10th Conference on Excellence in Research and Education (CERE 2019) at IIM Indore (May 2019)
  • ‘Chatbot: Managing the Customer Service Experience’ at 6th Remsons International Research Conference, Durgadevi Saraf Institute of Management Studies (March 2019)
  • Study of Role of Service Quality in Organized Retail’ at Tenth Conference on Operations and Quantitative Management organized jointly by Association of Indian Management Scholars (AIMS) and Symbiosis Institute of Operations Management Nashik, (June 2011)
  • ‘Opportunities in Preschool Education and Childcare Industry’ at International Research Conference organized by  Kohinoor Business School, Khandala, (March 2008).
  • ‘Indian Women in Entrepreneurial World’ at Fourth AIMS International Conference on Management, at IIM(Indore), (December 2006)
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Prizes / Awards :

Award for conducting maximum number of MDPs during academic year 2012-2013.
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Books Published / Reviewed :

  • Book Review ‘The TCS Story … and beyond by S. Ramadorai’ published in the July-Sept 2012 issue of ‘Anvesha’ the research journal of IES MCRC.
  • Book Review ‘The Innovation Secrets of Steve Jobs: Insanely different Principles for Breakthrough Success’ published in the published in the Jan-June 2011 issue of ‘Anvesha’ the research Journal of IES MCRC
  • Book Review ‘Where have all the leaders gone? Sound advice on the qualities of good leaders by Lee Iacocca’ published in the published in the Jan-June 2009 issue of ‘Anvesha’ the research Journal of IES MCRC.
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Contributions in Conferences, Workshops and Seminars :

  • Study of Role of Service Quality in Organized Retail’ at Tenth Conference on Operations and Quantitative Management organized jointly by Association of Indian Management Scholars (AIMS) and Symbiosis Institute of Operations Management Nashik, (June 2011).
  • ‘Opportunities in Preschool Education and Childcare Industry’ at International Research Conference organized by Kohinoor Business School, Khandala, (March 2008).
  • ‘Indian Women in Entrepreneurial World’ at Fourth AIMS International Conference on Management, at IIM(Indore), (December 2006)
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MDPs / Consulting Assignments Handled :

  • Conducted seven Training Programmes on ‘Statistical Data Analysis for Effective Decision Making’ for Sr. Managers of ‘Anchor Electronics Ltd (subsidiary of Panasonic Corporation).’ From June 2012 to April 2016.
  • Conducted a Training Programme on ‘Quantitative Analysis for Effective Decision Making’ for Managers of ‘Indian Oil Corporation Limited.’ in September 2015.
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Books / Reviewed :

  • The Four : The Hidden DNA of Amazon, Apple, Facebook and Google’ by Scott Galloway, published in Jan-March 2017
  • ‘The outward mindset’ by ‘The Arbinger Institute’, published in Jan-March 2017 issue of ‘Anvesha’
  • ‘Superforecasting: The art and Science of Forecasting’ by Philip Tetlock and Dan Gardner, published in Jan-March 2016
  • ‘The TCS Story … and beyond’by S. Ramadorai’ published in the July-Sept 2012 issue of  ‘Anvesha’
  • ‘The Innovation Secrets of Steve Jobs: Insanely different Principles for Breakthrough Success’ published in the Jan-June 2011
  • ‘Where have all the leaders gone? Sound advice on the qualities of good leaders by Lee Iacocca’ published in the Jan-June 2009 issue of ‘Anvesha’
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Membership of Professional Associations :

  • Member of TiE (The Indus Entrepreneurs), Mumbai Chapter

Others :

Programme incharge for Part-time Programmes at IES MCRC