Communication, be it written or oral, has seen a colossal change especially in the past 10 years. The advent of technology is the reason for this paradigm shift in the way we communicate. Letters are definitely passé. E-communication is prevailing. WhatsApp has now become a formal channel of communication today.
However, this change has also brought a shift in the usage of language. For example, the word SICK, would mean unwell, or distasteful, to a person who belongs to my generation (born in 70s) or before. Ask Gen Z, and they would say it means AWESOME or COOL! This realization dawned on me a couple of years ago when I had an interaction with a student. At the end of it, he says, “Thanks a ton Ma’am. You are really sick”. For a minute, my heart simply sank. How would you feel if after counseling a student for almost an hour, he/she calls you sick? In that one minute (that is, until I did a Google search), I started to doubt my own abilities, as a teacher, as a mentor and most definitely as a faculty member who teaches communication skills.
Welcome to the world of Internet slang. In today’s fast moving world, actual words are replaced with abbreviations, short forms and combination of alphabets and numbers. With Whatsapp being the common channel of communication, the young generation has moved on to expressing themselves with emojis and slang language rather than actual words.
On the flip side, this progress in technology has proven to be detrimental to the development of our millennials. Thanks to autocorrect and predictive dictionary, all they have to do is start with an alphabet or word and our super smart phones and software on computers will give you options of words and even entire sentences. Due to this dependence, given a pen and paper; spellings, ability to frame sentences, skill of writing letters, will be lacking for gen Z. ChatGPT has become a boon to Gen Z who only have to key in a few words and get a readymade essay/paper/article, that they call their own.
The use of Internet slang is so prevalent that Gen Z fails to draw the line between casual communication and professional communication. At workplace, it is absolutely essential to use professional communication skills, but it’s very common to see K instead of Okay, U instead of You, NP instead of No Problem, F9 instead of Fine, on WhatsApp. Even during a conversation with the senior manager, words such as savage (meaning someone who is tough), lit (meaning something that is exciting), slay (meaning someone who is excelling at a task) flow so superfluously from the mouths of Gen Z, that they do not realize that the receiver of the communication belongs to a different generation altogether and may completely misunderstand what you have said.
For example : If you report to your senior that you have slayed the presentation with the client, your statement would infuriate your boss as his understanding would be, that you ruined the presentation and eventually, have caused loss to the organization.
So, the lesson to be learned is simple. It takes two to tango. Hence, for every communication to be effective, the sender has to necessarily understand the receiver and accordingly communicate. It seems simple, but communication is a six-step process which has to be done tactfully. What you send across has to be properly deciphered by the receiver. So think before you communicate.
Tony Robbins said “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” To all those
reading this article, I can only pray that God bestows on us all (by all, I mean all age groups) this realization and understanding!
So the next time you hear someone call you SICK or GOAT, you better feel elated about yourself!
The writer of this article is Sushma Karwa, Assistant Professor at IES’s Management College and Research Centre. She has been teaching for over 20 years. She has completed her Post Graduation in Management specializing in the field of HR. She is also a Post Graduate in Training and Development and an Internationally Certified Trainer. She has a penchant for interacting with all kinds of people especially with her students.
Preparing for a management college admission interview can be both exciting and nerve-wracking, especially when aiming for the top management colleges in Mumbai. While your academic achievements and application materials are crucial, the personal interview plays a significant role in securing your admission to these esteemed institutions.
There has been a major shift in work culture post pandemic and most of the companies have adapted to the change quite wholeheartedly whereas some organizations are still in a dilemma and are continuing the traditional work from office culture.
Group discussions are a crucial part of the management college admission process. To excel in group discussions and secure admission to a top management college in Mumbai, you need to showcase your communication skills, leadership abilities, and teamwork. Here are ten tips to help you excel in group discussions.
The Industrial Revolution has been defined as the transition from creating goods by hand to using machines. It has transformed our societies and the world around us. We have witnessed this transition in terms of the epoch of steam engine, era of science & mass production, and the upsurge of digital technology.
The Young MBA Aspirant wants to know about the career and future after joining the Business School. The Professors at Business School are waiting anxiously with a tool kit to develop Young Graduates into successful Business Managers, peeping into the tool box which has Tools / Techniques like SWOT Analysis, Psychometric Testing, Johari Window, Aptitude Test, ‘Oh’ what are these?
The global luxury market is expected to be less affected by the recession in 2023, with top-end consumers driving growth. The market is set to increase from 40 crore in 2022 to 50 crore by 2030, with China and India emerging as key players. Future trends include the rise of female buyers, a focus on brick-and-mortar stores, affordable luxury, and cultural sensitivity.
Mentoring, while having a long history, has attained greater importance in today's globalised and connected world. The meaning has also been expanded to include group mentoring and reverse mentoring. An attempt to demystify the same and its application at IESMCRC appears below.
Aspiring MBA candidates can learn a lot from Lord Rama's life and teachings. It's crucial to keep these lessons in mind if you intend to enrol in an MBA program. You can develop the abilities and traits required to succeed as a leader in business by incorporating these lessons into your life. Here are 7 life lessons from Lord Rama that all MBA aspirants can learn from.
Cross-cultural management is a critical aspect of modern business in Mumbai, a city renowned for its diversity and multiculturalism. The city's global reputation as a centre of commerce and industry attracts professionals from various countries, backgrounds, and cultures. As such, businesses in Mumbai need to understand and adapt to cultural differences to succeed. In this blog, we will discuss the effectiveness of cross-cultural management in Mumbai and the benefits it brings to businesses.
As an MBA aspirant, you might be focused on getting into the best business school and securing a lucrative job after graduation. However, it's essential to remember that learning and development do not end with a degree. Continuous learning and development are crucial for MBA aspirants to succeed in their careers, and in this blog post, we'll explore why.
India is a country where women have long been fighting against social and economic barriers. Despite these challenges, many women have risen to become successful entrepreneurs and executives in India's business world. On International Women's Day, let's take a look at some of these inspiring women who have broken through the glass ceiling and made a mark in their respective industries.
Being a successful manager in today's fast-paced corporate world necessitates a distinct set of talents and competencies. These talents enable managers to not only do their jobs effectively, but also to lead their teams to success and propel their organisations ahead. If you want to be a manager, you should understand the most critical abilities you'll need to succeed.