IES's Management College and
Research Centre

Leveraging Social Media for Business Growth: A Guide for MBA Students

By
Saurabh Paradkar
September 30, 2024

Social media has emerged as one of the most effective tools for brand building in the current digital era. Whether you're in charge of a large organisation or a startup, social media platforms provide unmatched chances to connect with consumers, foster brand loyalty, and increase revenue. Successful use of social media is crucial for MBA students to succeed in the current business environment, especially for those enrolled in top management colleges.

This blog will examine how PGDM and MBA students can use social media to drive business growth, with an emphasis on important tactics and insights from IES MCRC, one of Mumbai's top management schools.

Social Media's Growing Significance in Business

Social media is now much more than just a means of interpersonal communication. With the ability to communicate directly with clients, partners, and influencers, it has become an indispensable tool for businesses. With more than 5.4 billion internet users worldwide, companies who don't utilise social media run the risk of falling behind.

Being proficient in social media tactics can give MBA students a big advantage in today's cutthroat business. Through the use of social media sites like Facebook, X (Formerly Twitter), Instagram, and LinkedIn, businesses can:

  • Increase brand recognition
  • Interact with the target audience
  • Increase sales and traffic to your website
  • Examine consumer behavior
  • Develop specialised advertising campaigns

How MBA Programs Prepare Students to Use Social Media for Personal Development

Students can develop and implement successful social media strategies with the help of the skills and knowledge provided by MBA and PGDM programs, especially at top management colleges. MBA students can use the following strategies to succeed on social media by utilising their education:

1. Understanding the customer

Developing an audience awareness is the first step in social media marketing. Top management colleges teach their MBA students in conducting thorough market research to determine target demographics and customer preferences. Advanced analytics tools are available on social media platforms like Facebook and Instagram, which help businesses understand the behavior, interests, and engagement patterns of their customers.

With the use of this information, MBA students can develop audience-specific marketing campaigns that increase engagement and conversion rates.

2. Producing Interesting Content

Content creation is one of the most crucial facets of social media marketing. The significance of content strategy and storytelling is emphasized in MBA and PGDM programs, which assist students in creating engaging narratives that complement brand goals and values. Achieving success on social media requires producing visually appealing and informative content that grabs the attention of the audience.

MBA students can use their skills to create content that promotes customer loyalty and establishes brand credibility, whether it's through interactive polls on Twitter, thought leadership articles on LinkedIn, or behind-the-scenes videos on Instagram.

3. Formulating a Plan for Social Media

An effective social media campaign necessitates a carefully considered plan. Students at top management schools in Mumbai, like IES MCRC, learn how to create business plans and strategies that work on a variety of platforms. Establishing specific objectives, determining key performance indicators (KPIs), and selecting the appropriate platforms for the intended audience are essential elements of a social media strategy.

MBA students are also taught to monitor and assess the campaign's performance, utilising analytics tools to optimise return on investment and adjust strategy.

4. Having Real-Time Conversations with Customers

The capacity to interact in real time with customers through social media is one of its most potent features. MBA students can use social media sites like Facebook and Twitter to answer questions from clients, resolve issues, and get feedback. Businesses can strengthen their relationships with their audience and establish trust by engaging directly with them.

Students can use the customer relationship management strategies they learn in their MBA programs to engage in more meaningful social media interactions.

5. Harnessing Influencer Marketing

Influencer marketing has emerged as a crucial tactic for companies trying to increase their social media presence. Students pursuing an MBA or PGDM program learn how to work with influencers who have built a following and use their reputations to endorse goods and services. This can greatly increase brand recognition and spur expansion.

Top management institutes, such as IES MCRC, frequently facilitate student-industry professional connections, offering valuable perspectives on how influencer marketing can be leveraged to foster genuine engagement and enhance brand image.

Why MBA Students Need to Have Social Media Skills


Companies expect MBA graduates to bring a wide range of skills, including knowledge of digital marketing, in today's business environment. Whether you want to work in marketing, finance, or entrepreneurship, knowing social media tactics will help you be a more valuable member of your organization's growth team.

Reputable management schools in Mumbai, like IES MCRC, incorporate social media and digital marketing into their PGDM and MBA curricula to prepare students for the needs of contemporary companies.

In summary, MBA students who master social media will find themselves well-prepared for leadership roles in today's digital-first economy. Social media is a powerful tool for business growth. Through utilizing the skills taught in their MBA programs, students are able to create innovative approaches that increase brand recognition, customer engagement, and revenue.

The future is bright for students attending top management schools in Mumbai, like IES MCRC, because they will have the skills necessary to successfully navigate the constantly changing social media landscape and leave a lasting impression on the business community. Having a solid understanding of social media is crucial for success in any field, regardless of whether you're pursuing an MBA or PGDM.

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